What Are the Contraindications of the Medi Lift Mask?

Do NOT Use the Medi Lift mask if:

  • You have an implanted pacemaker or other electronic implanted devices.
  • You have an arrhythmia or any other known heart disorder.
  • You have epilepsy, multiple sclerosis, phlebitis, varicose veins, cancer, or a tendency to hemorrhage.
  • You have inflamed tissue as a result of disease, injury or recent surgery.
  • You are under 21 years old.
  • You are pregnant.
  • You have known sensitivity to Electrical Muscle Stimulation (EMS).
  • You have excessive sunburn on the face or neck.

    If you have any serious illness or injury not mentioned above, any medical supervision, or questions about any other medical condition such as facial surgery or medication that may affect the treatment, please consult your doctor or physician before using the Medi Lift.

How Does the Medi Lift Mask Work?

Medi Lift uses two different types of EMS that work directly on three major facial muscles that influence the shape of your face. EMS helps elevate facial muscles and improves firmness by working on the scaffolding of your skin.

✓ Works directly on the zygomaticus major & minor muscles to contract and prevent the

muscles from sagging.

✓ Works directly on the masseter muscles to relax the muscles for a more contoured jawline and a slimmer face.

How Often Should I Use It?

We recommend using the device once a day for 10 minutes. Start with level 1 for first-time treatment and only move onto higher intensity levels when it feels comfortable.

How Long Until I See Results?

You will see results after 10 minutes of use. However long term usage is recommended to keep the muscles toned and lifted.

How To Prep My Skin Before Using the Mask?

After removing make-up and cleansing your face, generously spray your face with water or apply a water-based gel. We recommend the Medi Lift Moisture Serum to allow the EMS to conduct.

How Do I Incorporate Medi Lift Into My Existing at Home Skincare Routine?

The device is best used AM or PM after cleansing before applying your skincare products such as serum, moisturizer and SPF.

Can I Use the Device in the Bathroom?

Do not use the device in the bathroom. The controllers are not waterproof.

Can I Use the Device During My Sleep?

Do not use the device while you sleep.

What Should I Do if I Feel a Difference Between Right and Left of the Face in Ems Sensation?

Many people may feel uneven stimulation on the right and left sides of their faces. A Adjust the intensity of each controller to have a similar strength of the sensation on each side.

What Should I Do if My Skin Gets Outbreaks of a Rash, Inflammation and Itchiness After Using the Device?

A slight redness which fades quickly of the skin may occur after using the EMS device. If you develop a rash or swelling or redness that persists for more than 24 hours, consult a physician.

What Should I Do if I Feel Physical Discomfort and Fatigue?

Immediately stop using this device and consult a physician

What Should I Do if I Feel a Tooth Pain?

You may feel tooth pain when you are undergoing dental treatment or having a silver-crowned tooth. If you feel discomfort when using the device or after use stop using the device and consult a physician.

Are There Any Contraindications for Use of This Device?

Yes. Please read carefully all contraindications in the user manual.

Can I Use the Device Right After Shaving or Sunburn?

It may cause inflammation. If you experience any skin problems, immediately stop using the device and consult a physician.

What Should I Do if I Get Redness on My Skin?

Redness may be caused due to pressure of the silicone mask. Consult a doctor if any redness lasts more than 24 hours.

Why Is There Black Dirt Rubbed Off After Cleaning the Electrodes?

Color may be transferred if the electrode is firmly rubbed.


Will the needles remain in the skin?

No, the needles/micro-spicules will naturally shed with your dead skin cells after 72 hours.

How does it feel?

Upon application, you may experience a tingling, lifting sensation, and slight redness while the spicules are absorbed. If the condition persists or worsens, rinse the face with lukewarm water and discontinue use.

When is the best time to use it?

For best results, the Medi Lift Needle Lift Collection can be used AM and PM after cleansing for daily care and renewal.

What is the shelf life of the needle lift products?

The product shelf life is 3 years, and we recommend that the product be used 6 months after opening. Since the product stability is 3 years, the spicules will have at least the same time long in terms of efficacy.

Can I use multiple Medi Lift products together?

Yes, Medi Lift products are designed to complement each other and can be used together in a skincare routine. However, it's important to introduce new products gradually to ensure compatibility and to avoid overwhelming your skin. Start by incorporating one product at a time and observe how your skin responds before adding more products to your routine.

Can Medi Lift products help with anti-aging?

Yes, Medi Lift offers a range of anti-aging skincare products that target fine lines, wrinkles, and loss of firmness. These products are formulated with potent ingredients such as retinol, peptides, hyaluronic acid, and antioxidants to help minimize signs of aging and promote a more youthful appearance.

How long does it take to see results with Medi Lift products?

The time it takes to see results may vary depending on the specific product and individual skin type. However, many users report noticeable improvements in their skin's texture and appearance within a few weeks of regular use. Consistency is key when it comes to skincare, so it's important to incorporate the products into your routine and use them as directed.

Are Medi Lift products safe to use?

Yes, Medi Lift products are safe to use when used as directed. However, it's always recommended to perform a patch test before applying any new skincare product to ensure you do not have an adverse reaction. If you have any specific skin concerns or allergies, it's best to consult with a dermatologist before introducing new products to your skincare routine.

Are Medi Lift skincare products suitable for all skin types?

Yes, Medi Lift skincare products are formulated to suit a variety of skin types, including dry, oily, combination, and sensitive skin. Each product is carefully crafted with ingredients that are effective yet gentle on the skin.

What are Medi Lift microfiller patches?

Medi Lift Microfiller patches are innovative skincare patches that are designed to target fine lines and wrinkles. These patches are formulated with micro-dissolving hyaluronic acid microneedles that penetrate the skin, delivering active ingredients to help plump and smooth the appearance of wrinkles.

How do Medi Lift microfiller patches work?

The Microfiller patches contain tiny microneedles made of hyaluronic acid. When applied to the skin, the microneedles create microscopic channels, allowing the active ingredients to penetrate deeper into the skin. The hyaluronic acid in the microneedles helps to plump and hydrate the skin, reducing the appearance of fine lines and wrinkles.

How often should I use Medi Lift microfiller patches?

For best results, it is recommended to use Medi Lift Microfiller patches once a week. Consistency is key in skincare, so maintaining a regular routine will yield better results over time. However, it's important to follow the instructions provided with the product and adjust usage based on your skin's sensitivity and needs.

Can I use Medi Lift microfiller patches on all areas of my face?

Yes, Medi Lift Microfiller patches can be used on various areas of the face, including forehead lines, crow's feet, smile lines, and other areas where fine lines and wrinkles are a concern. The patches are designed to be flexible and adaptable to different facial contours.

Are Medi Lift microfiller patches safe to use?

Yes, Medi Lift Microfiller patches are safe to use when used as directed. The patches are designed to be non-invasive and dissolve into the skin over time. However, it's important to perform a patch test before using any new skincare product to check for any potential sensitivity or adverse reactions.

How long does it take to see results with Medi Lift microfiller patches?

Results may vary depending on individual skin types and the severity of the fine lines and wrinkles. Some users report seeing visible improvements in the texture and appearance of their skin after a few applications, while others may require more time. Consistency and regular use of the patches will help maximize effectiveness and achieve optimal results.

Can I use other skincare products with Medi Lift microfiller patches?

Yes, you can continue using your regular skincare products alongside Medi Lift Microfiller patches. However, it's recommended to apply the patches to clean, dry skin before applying other products. This allows the active ingredients in the patches to penetrate the skin effectively.

Can I wear makeup over Medi Lift microfiller patches?

Yes, you can apply makeup over Medi Lift Microfiller patches once they have fully dissolved into the skin. It's advisable to wait a few hours after applying the patches before applying makeup to ensure that the microneedles have dissolved completely.

Are Medi Lift microfiller patches suitable for all skin types?

Yes, Medi Lift Microfiller patches are suitable for most skin types. However, if you have specific skin concerns or sensitivities, it's always recommended to perform a patch test or consult with a dermatologist before using the product.


Where does the Medi Lift ship to?

Medi Lift only accepts orders that are billed and shipped to locations in the United States. Unfortunately, we are unable to ship to U.S. Territories, APO/FPO, and International addresses, at this time.

Which payment methods does Medi Lift accept?

Medi Lift accepts the following payment methods: Amex, Discover, Mastercard, Visa & AfterPay

Where is my tracking number?

You will receive an email notification once your order has shipped along with tracking information. You can track your shipment using the tracking number and carrier link that is provided in your shipping confirmation message.

What is your return policy?

Unopened and unused products purchased through mediliftbeauty.com may be returned within 30 days of purchase for a refund of the original purchase price.

Email hello@mediliftbeauty.com for a Return Authorization (RA) request. Product(s) returned without a RA# (Return Authorization number) will not be accepted.

It is the responsibility of the sender to provide valid tracking information if confirmation of return is disputed. YA-MAN USA LTD does not assume responsibility for lost or stolen product(s) being returned for a refund without an RA number. Send via an insured method & forward tracking details to hello@mediliftbeauty.com

Please allow 14 business days to inspect your product(s). If purchased directly from Medi Lift and if a refund is applicable, credit will be applied back to the original method of purchase.

Please note that YA-MAN USA LTD does not permit the return of, or offer refunds for: 

  •  Products purchased new from unauthorized distributors, or through unauthorized distribution channels (i.e. eBay, etc.)
  • Items that are not defective, unless unopened and unused (within 30 days)
  • Products purchased more than one year ago
  • Damages due to misuse, improper maintenance or repair, using alternate voltage source, or unauthorized modifications:
  •  Products returned without a good itemized receipt
  • Shipping charges

Products returned without an RA# (Return Authorization number) will not be accepted.

YA-MAN USA LTD reserves the right to update this return policy at any time.